A good manager will have a positive effect on every workforce – a great manager will take a team to new heights of achievement. Clifton will start new managers along the track of becoming a great manager. We provide an understanding of results-orientated management, looking at human and economic goals with an emphasis on practical applications to take back to the office environment.

• Pros and cons of being a manager
• Developing your own leadership style
• Management guide for results
• Resources – human and economic
• Making the most of appraisals
• Planning
• Organising
• Motivating
• Developing creativity
• Effective delegation
• Problem-solving and decision making